Bank News

Protect Yourself from Impersonation Calls

Stay Informed and Stay One Step Ahead of Scammers

/ Categories: Fraud

At Huron Valley State Bank, your security and information safety are our top priorities. We are reaching out to you with an advisory regarding a concerning trend that has been reported by several of our customers. The issue at hand is impersonation and spam calls. Recently, some of our customers have reported fraudulent activities involving impersonation calls and text messages claiming to be from Huron Valley State Bank. These scammers employ sophisticated tactics to deceive customers into revealing sensitive information, such as bank account details, passwords, and personal identification information. Never provide any unsolicited caller with your financial details. If you are ever asked to share sensitive information from a number claiming to be Huron Valley State Bank, please hang up and give us a call to report this scam. To stay protected from fraudulent activity, please read these key steps to help you recognize impersonation calls.

  •  Verify Caller Identity: If contacted about an urgent account issue, immediately hang up and call your financial institution using a trusted number from your debit/credit card, account statement, or official correspondence. Avoid using numbers provided in unsolicited texts or voicemails.
  • Urgency and Threats: Scammers often create a sense of urgency or use threats to pressure you into providing personal information or transferring funds.
  • Use Multifactor Authentication: Be cautious of any unsolicited calls asking for your account numbers, passwords, PINs, or other confidential details. To optimize your account security, use multifactor authentication which requires a second security step after entering your password. This will help ensure your accounts are protected from scammers. Never share your multifactor authentication passwords with anyone.

 

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