Protect your Phone from Fraud

Take these precautions to ensure your mobile safety

At Huron Valley State Bank, your security and information safety are our top priorities. We wanted to share with you some resources to protect yourself from being a victim of fraud and ways to protect your phone. Your cell phone provides access to essential accounts like email, banking, and social media. However, this same accessibility poses potential risks from criminals. To protect your identity and hard earned money it is recommended to do the following:

• Utilize the passcode lock feature on your smartphone and other devices to enhance security in case of loss or theft.
• Always log out completely after finishing a mobile banking session. Your account will do this after inactivity but it is always good practice to do this on your own. 
• Install mobile security software to protect your phone from viruses, malware, and other malicious software, similar to safeguarding your computer.
• Exercise caution when downloading apps, avoiding those that request unnecessary permissions and being wary of potential malware.
• Keep your phone and mobile apps updated by downloading the latest updates.
• Refrain from storing sensitive information, such as passwords or social security numbers, on your mobile device.
• Contact us if you change your phone number or lose your mobile device.
• Before donating, selling, or trading your mobile device, wipe all data. Some software even allows remote wiping in case of loss or theft.
• Avoid opening links and attachments from unfamiliar senders and be cautious of ads falsely claiming your device is infected.
• Exercise extreme caution when accessing your internet banking account at Wi-Fi hotspots (e.g., hotels, coffee shops, restaurants) as these networks are often unprotected and pose a high security risk.

If you suspect your phone has been compromised, please contact us and we’ll be happy to provide additional assistance. 

We want to emphasize that we never solicit your personal information through text messages, emails, phone calls, or the Internet. This information is only requested when you initiate contact with us, aiming to verify your identity and enhance the security of your accounts.