Beware of Scam Calls

Beware of Scam Calls: Protect Yourself from Bank Impersonation Scams

With scam calls on the rise, fraudsters are using increasingly sophisticated tactics to impersonate banks and deceive customers. These calls can be convincing, but knowing the warning signs and how to respond can help you protect your finances and personal information. Here’s what you need to know to stay safe.

1. Red Flags of a Scam Call

Fraudsters often use pressure tactics or urgent language to create a sense of panic. They may claim that:

• Your account has been compromised.

• There are unauthorized transactions on your account.

• You need to verify personal information immediately to prevent further issues.

Remember, legitimate banks will never demand immediate action or make threats over the phone. Be cautious of anyone who pressures you to make decisions quickly.

2. Requests for Sensitive Information

Your bank will never ask for sensitive details, such as:

• Your full account number or PIN.

• Your Social Security number or personal information over the phone.

• Any one-time codes or passwords sent to you for verification purposes.

If a caller asks for any of these, it’s a clear warning sign of a scam.

3. Caller ID Can Be Spoofed

Scammers can manipulate caller ID to make it look like the call is coming from your bank. Don’t rely on caller ID alone to verify a call’s legitimacy. Always be cautious and take steps to confirm the caller’s identity.

4. How to Respond to a Suspicious Call

• Never provide personal or account information to an unknown caller.

• If something doesn’t feel right, hang up immediately.

• Call your bank using the official phone number listed on their website or your bank statements and report the suspicious call.

5. Enroll in Security Alerts

Many banks offer alerts for unusual activities, such as large transactions or changes to account information. Signing up for these alerts can help you stay informed and aware of any real issues with your account.

Unfortunately, scam calls are common, but by staying informed, you can protect yourself and your financial well-being. If you have questions or need guidance on verifying legitimate bank communications, our team is here to help. Let’s work together to ensure your security and peace of mind.