Mobile Banking Frequently Asked Questions

What is Mobile Banking?

Mobile Banking is another technology solution that Huron Valley State Banks offers for customers to access account information.

What devices will work for Mobile Banking?

Mobile Banking works with the iPhone® and Android™ smartphone or tablet.

What functions can I perform from my mobile device?

Through Mobile Banking some of the features include:

  • *NEW* Deposit checks
  • Access your account balance
  • Review recent transactions
  • Obtain images of checks that have been cleared
  • Transfer funds between accounts
  • Pay bills from your checking account
  • View your eDocuments or eStatements
  • Obtain a list of branches and ATM’s

Is Mobile Banking secure?

Yes, we use the same security controls for our Mobile Banking solution that are used for our Online Banking solution.

  • Your Online Banking user id and password are needed
  • You will see your personal security image for verification that you are on the correct site
  • We use SSL encryption to protect your information. This industry-approved security technology is used to encrypt information transmitted from your mobile device to Huron Valley State Bank.

No personal data is stored on your mobile device

How do I begin?

Simply download our free app today by searching “HVSB Mobile” from the iPhone® or Android™ store. Then sign in using your Online Banking Identification or User ID, and the same password you use for Online Banking. If you need to enroll in Online Banking, stop by one of the branches or call us today.

Is Mobile Banking free?

Yes! However, your mobile phone service provider may charge for text messages or internet usage-check your plan for details.

Is there an app for my Blackberry or Windows phone?

No, but you can access mobile banking at https://hvsb.secure-mobileaccess.com/

What happens if I lose my mobile device?

Since your account data is not stored on your mobile device, your information cannot be stolen.